Why do my employees not show up as possible assignees for requests, work orders, or purchase orders?
In order to be an assignee, someone must be on the authorized assignees list. The lists are shown in
Coding Definitions | Requests | Request Assignees Coding Definitions | Work Orders | Work Order Assignees Coding Definitions | Purchase Orders | Purchase Order Assignees
Employees are not automatically added to any of these lists. You must add them explicitly.
Why can't my employees use the Web Access Self-assign features?
In order to use these features, they must be on the appropriate Assignee list (see above), and they must have the appropriate security role. The security roles are:
RequestAssignSelf WorkOrderAssignSelf PurchaseOrderAssignSelf
To assign someone a security role, use Administration | Security Roles.