MainBoss Logo   
 
HOME  |  DEALERS  |  CONTACT  |  COMPANY INFORMATION 
 
Support
Frequently Asked Questions
    MainBoss Advanced
        Report Viewer
        Error in server login
        Work orders and purchase orders
        Error the first time you print
        Problems adding new users
        Features disappear after upgrade
        Unable to get exclusive lock
        Sharing reports
        Units and Unit Locations
        Calendar vs. version license keys
        Expired licenses
        Exporting to Excel
        Changing a login name
        PM generation details
        PM generation speed-up
        Sending SMS text messages
        Can't start/stop MainBoss Service
        Missing ReportViewer
        @Requests install (before 3.3)
        @Requests uninstall (3.0)
        Raw HTML (gobbledygook) in e-mail requests
        NULL in "ReceiveAcknowledgement"
        F1 key doesn't open online help
        Moving a database
        Database restore problems
        Links in e-mail don't work
        Huge number of generated work orders
        Firewall off or on
        Access from outside a domain
        Icons used in MainBoss
        Bar codes
        MainBossRemote under IIS 6
 
    Known Problems
 

My PM generation takes a very long time. Is there any way to speed it up.

SQL Server makes it possible to index specific tables. This can speed up some operations on those tables. In particular, some versions of SQL Server run into errors where PM Generation fails because of "time-out" problems. You can deal with such problems (and increase the speed of Planned Maintenance generation) by following these steps:

  1. Make sure that no one is using MainBoss.
  2. Login to an account with SQL Server Administration privileges.
  3. Start SQL Server Management Studio (or Management Studio Express) and connect to the server that manages the MainBoss databse.
  4. On the left hand side of Management Studio, expand the entry for Databases and find the MainBoss database.
  5. Right-click on the entry for the MainBoss database; in the resulting menu, click New Query.
  6. The right hand side of the window turns into an area where you can enter a SQL query. Copy the following text from this web page and paste the text into Management Studio's query window:
    CREATE NONCLUSTERED INDEX [ScheduledWorkOrderID] ON [dbo].[PMGenerationDetail] (
    	[ScheduledWorkOrderID] ASC
    )WITH (STATISTICS_NORECOMPUTE  = OFF, SORT_IN_TEMPDB = OFF, IGNORE_DUP_KEY = OFF,
     DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS  = ON, ALLOW_PAGE_LOCKS  = ON)
     ON [PRIMARY]
    GO
    
  7. Right-click on the window containing the query you just entered. In the resulting menu, click Execute. Management Studio should tell you Command(s) completed successfully.
  8. Quit Management Studio. If it asks you whether you want to save the results of your query, you can answer no. (Your query successfully added the index to the database. Saving the query just means saving the text that you pasted in.)

Back to FAQ index