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Frequently Asked Questions
    MainBoss Advanced
        Report Viewer
        Error in server login
        Work orders and purchase orders
        Error the first time you print
        Problems adding new users
        Features disappear after upgrade
        Unable to get exclusive lock
        Sharing reports
        Units and Unit Locations
        Calendar vs. version license keys
        Expired licenses
        Exporting to Excel
        Changing a login name
        PM generation details
        PM generation speed-up
        Sending SMS text messages
        Can't start/stop MainBoss Service
        Missing ReportViewer
        @Requests install (before 3.3)
        @Requests uninstall (3.0)
        Raw HTML (gobbledygook) in e-mail requests
        NULL in "ReceiveAcknowledgement"
        F1 key doesn't open online help
        Moving a database
        Database restore problems
        Links in e-mail don't work
        Huge number of generated work orders
        Firewall off or on
        Access from outside a domain
        Icons used in MainBoss
        Bar codes
        MainBossRemote under IIS 6
 
    Known Problems
 

When I press the F1 function key, nothing happens. Why don't I see the online help?

If you have a Microsoft keyboard, you may find that pressing F1 doesn't bring up MainBoss's online help. The short-term fix for this is to press the F-lock key so that F-key functionality is enabled. After that, F1 should work as MainBoss expects.

In the long term, we recommend that you download full keyboard drivers from Microsoft. Go to Microsoft's web site and search on the model-name for your keyboard. (This name is given on the under-side of the keyboard.) Choose the page that lets you download drivers for the keyboard.

Once you've downloaded and installed the keyboard driver, the F1 key should work as expected whether or not the F-lock is on.

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