FAQ for MainBoss Basic and @Requests

This page contains answers to our customers' Frequently Asked Questions about MainBoss Basic releases 2.8 and up, and all versions of @Requests for MainBoss Basic.

• 64-bit Versions of Windows
• License out of date
• Can't turn security off or on
• @Requests and POP3
• Configuring POP3 for Use with Microsoft Exchange and MainBoss Basic
• Using MainBoss Basic's audit facilities
• Desktop icon: window just flashes open then closes again
• Sharing a MainBoss Basic database folder
• The meaning of entries in the "Scheduled" column of the Assigned Units schedule
• Accidentally closing the wrong work order
• Upgrading the system where the MainBoss Basic database is stored
• Obsolete Equipment and Preventive Maintenance Tasks
• My Excel program can no longer find the table "TABLES\BUILDING.DBF"
• How to print after previewing a report
• How does MainBoss Basic support multiple languages?
• MainBoss Basic doesn't support my preferred language. What can I do?
• How do I change entries in the Requestor pull-down menu?
• I cannot delete a particular inventory item.
• Some MainBoss Basic windows are too big to fit on the screen
• Work orders don't appear on dates when preventive maintenance should be scheduled
• I forgot my MainBoss Administration Password
• Installing on a workstation that has no CD drive
• Corrupted database files on Windows 95 network
• Reprinting work orders
• Disconnects when using Windows Remote Desktop
• MainBoss Basic running on Citrix
• MainBoss Basic database file marked as a protected operating system file
• Data Execution Prevention error (or MainBoss Basic just stops working)
• Changing the currency symbol that MainBoss Basic uses

General Tips on using MainBoss Basic

• Making a test database
• Keeping your database clean
• MainBoss Basic on Novell networks
• Speeding up MainBoss Basic network performance
• What tables you have to set up before using MainBoss Basic
• Sharing reports with others
• Sending files to MainBoss support
• How to set up preventive maintenance by meter readings on new equipment
• Viewing AutoCAD drawings
• How to create custom reports
• How to use barcodes with MainBoss Basic
• Seasonal scheduling of preventive maintenance tasks
• Editing MainBoss Basic data files with other programs
• How do I get best results when scheduling preventive maintenance by meter reading?

Frequently Asked Questions about @Requests for MainBoss Basic

• How can I run @Requests as a Windows service?
• Requests are showing up as gobbledygook
• I logged off my computer, and now email requests are not being processed. What happened?
• The MainBoss @Requests operation “Update Logs” takes an unreasonably long time to complete. Can I speed it up?
• @Requests is rejecting incoming e-mail with the message "can't append to contacts table: 0x0014". How do I fix this?