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The Benefits of a CMMS in Hotels and Resorts

Hotels, resorts, casinos, convention centers, sports centers, museums, and libraries all have similar maintenance needs:

  1. All such facilities must maintain high standards of appearance, comfort, and safety.
  2. Maintenance departments must satisfy those who use the facility (e.g. with timely and effective response to problem reports).
  3. Owners and managers must protect themselves against liability claims from anyone injured on the premises.

How can a CMMS address these needs?

  • Preventive maintenance scheduling ensures that boilers, air-conditioning equipment, service vehicles, etc. are maintained according to manufacturers' specs and good maintenance procedures.
  • A CMMS makes it easy for workers to find information, including schematic drawings, blueprints, manuals, pictures, equipment specifications, and anything else that might be useful for a job.
  • A CMMS can make sure that problem reports don't fall through the cracks. It can also track costs by tenant (when appropriate) to allow for back-charging or to justify costs at contract renewal time.
  • CMMS data records exactly what work is done when. This can be invaluable evidence to support you in liability suits, proving that you conscientiously did what you were supposed to.