- MainBoss Requests (Can be purchased on its own or with other modules)
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When someone reports a problem with your equipment and facilities, you
can't let the report fall through the cracks.
Work request management lets you record the problem reports
you receive and make sure they're being handled.
For some organizations, work request management is all you need: simple information
on the work you need to do.
- MainBoss Service (Requires the "MainBoss Requests" module)
-
MainBoss Service builds on work request management by letting authorized
users submit problem reports by e-mail.
Submitters receive automated e-mail acknowledgements at
various points in the progress of the work, keeping them
informed and in the loop without needing "hand-holding"
from maintenance personnel.
The less you have to talk to people on the phone,
the more time you have for actual maintenance work.
- Web Requests (Requires the "MainBoss Requests" and "MainBoss Service" modules)
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This facility makes it possible for authorized people to submit work requests through a web site.
Submitters specify their e-mail addresses, which are then checked against
a list of authorized addresses.
If an address is properly authorized, the web site opens a page that allows the user
to submit a simple request consisting of a subject line, a description of the problem, and an optional priority ranking.
The resulting request is placed directly in the MainBoss database.
Users receive automatic acknowledgements using the MainBoss Service module (discussed above).
- MainBoss module: Work order management (Can be purchased on its own or with other modules)
-
Work orders are the heart of maintenance: detailed instructions
for a job, including personnel assignments, lists of parts
needed, and labor/material costs.
Before the job, you can estimate what labor and materials
will be needed.
After, you can record exactly what was used, as well as information
such as the cause of the problem, the length of time that equipment
was down, and suggestions that might reduce problems in future.
The MainBoss module also provides comprehensive reporting facilities.
You can get a quick list of overdue jobs,
a summary of all work done on a particular piece of equipment,
detailed labor histories, and much more.
- Web Access (Requires the "MainBoss" and "MainBoss Service" modules)
-
This module makes it possible for workers to view
assigned work orders over the web.
(If you have the "MainBoss Requests" module, workers can also see assigned requests.)
Workers identify themselves to the web site with a standard Windows login name and password.
The workers then see any assigned work orders that are currently open, as well any assigned requests
that are classified as "in progress."
Clicking the entry for a work order or request opens a web page that shows the most important
information from that record: exactly what a worker needs to do on a job.
When a job is finished, workers can use a web page to close the work order.
This includes recording the actual time spent on the job, as well as the quantity
of materials used (provided that materials appeared on the work order when it
was originally written up).
Workers can access these web pages using any web-enabled device.
This includes high-end mobile devices (e.g. an iPhone or BlackBerry) as well
as conventional computers.
- Planned Maintenance (Requires the "MainBoss" module)
-
Scheduling inspections and preventive maintenance is one of the
most important functions of a CMMS—you can switch from
reactive maintenance (where you're always playing catch-up)
to proactive maintenance (where your work is more predictable
and things go wrong less often).
MainBoss Advanced can schedule maintenance jobs
by calendar (e.g. "every three months"),
by meter (e.g. "every 3000 miles"), or both.
- Inventory (Requires the "MainBoss" module)
-
Your work depends on the parts and materials you use—if you don't
have the parts, you can't do the job.
MainBoss Advanced has facilities that let you record what you have
in every storeroom, letting you find parts quickly.
(No more wandering from storeroom to storeroom looking for what you need.)
You can easily get reports on current inventory levels, including a
list of materials that need to be reordered.
In this way, you can make sure you never run out of the parts you need.
- Purchasing (Requires the "MainBoss" module)
-
Your department uses purchase orders to pay for materials and for the
services of outside contractors.
The Purchasing module lets you create such purchase orders so
that you can track your expenses.
Even if you already have purchase order software, you can use the
MainBoss purchasing facilities as a "purchase request" system: an easy
way to write up preliminary purchase orders before creating real
ones with your existing processes.
- Accounting (Requires the "MainBoss" module)
-
This module keeps track of the general ledger accounts associated
with the various expenses and revenues of your department.
At present, there is no way to export MainBoss accounting records
into other accounting packages.
In future releases, however, some such facility may be implemented.
Click here for a quick introduction to MainBoss's web capabilities.
Packaging
MainBoss Advanced is distributed on a single CD which contains the following:
-
The core MainBoss software: a standalone program which can be installed
on any number of computers in your organization.
-
MainBoss "ClickOnce" distribution: an implementation of the
core MainBoss software which can be accessed by people using Microsoft's ClickOnce
deployment method.
-
MainBossRemote: software that allows you to create a web site for use
with the Web Requests and Web Access
modules (described above)
Those who subscribe to our annual support plan
can also obtain the latest software and documentation from the
Support section
of our web site.
Support and Documentation
MainBoss Advanced gives you the opportunity of an affordable annual support plan
that provides you with both technical support and whatever upgrades/releases become
available.
In this way, you can stay current with the state of the art, obtaining
constant improvements for your operation.
Click here for MainBoss Advanced's system requirements.
You can also obtain information about MainBoss Advanced by checking out our
online documentation pages.
These show actual documentation for the software.
What's the difference between MainBoss Advanced and MainBoss Basic?
Click here for a quick overview.
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We offer a variety of ways to see MainBoss Advanced in action, from a
free download of evaluation software to a free account on a demonstration
computer that can be accessed over the web.
Click here for more details.
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For an introduction to MainBoss Advanced,
check out our slide-show.
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