MainBoss Newswire

October 2005

 

Topics:

  1. Did you know: Exporting XML
  2. Customer Spotlight: Oklahoma Baptist University
  3. Upcoming Tradeshows: New York and Toronto

 

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1.      Exporting XML

As many MainBoss customers may have noticed, the latest release (2.9 update 5) of the software introduced a new item under the Administration menu: Export XML. While this new functionality has no effect on how you currently work with your MainBoss data, it is still important to know what XML is and when it can be used.

 

XML stands for Extensible Markup Language. According to Wikipedia, XML’s “primary purpose is to facilitate the sharing of data across different systems”.

 

In other words, XML can be used to transfer data.

 

The most important use for Export XML will be for your next software upgrade: The next major version of MainBoss will use Microsoft SQL Server 2005 whereas the existing 2.9 version is a database compatible with FoxPro. If customers wish to move from Version 2.9 to the new version of MainBoss (when it is released), they would use the Export XML function to transfer their existing table records from the old MainBoss to a file that will be imported by the new MainBoss. Since FoxPro and SQL are two different database structures, XML acts as the intermediary by creating a simple text based document of the old MainBoss data which can then imported into the new MainBoss.

 

All MainBoss customers will be notified in advance when the next MainBoss version will be released and what the options and requirements for upgrading are at that point. In the meantime, you may not have an immediate use for the XML function but now you at least know what it is!

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2.      Customer Spotlight: Oklahoma Baptist University

Oklahoma Baptist University is an independent university in Shawnee, Oklahoma, Maintenance is provided through the Physical Plant Services department, where Dave Gilmore is Facilities Supervisor. For the past four years, the department has used MainBoss Maintenance Software to manage its operations.

Like many organizations, OBU is computerizing its operation through a gradual phase-in process. Phase one: work orders and preventive maintenance. By using MainBoss to track work orders, the department can make sure nothing falls between the cracks. Mr. Gilmore cites a problem that is surely familiar to any maintenance department: a worker runs into difficulties on a particular job and takes longer than expected to get things finished. Other jobs scheduled for the day don't get done...and by the time the worker gets back to the dispatching office, everyone's gone home. Managers don't hear that some of the jobs got skipped, and lines of communication get crossed.

But MainBoss makes it easy to pick up the ball again. Managers can ask MainBoss for an Overdue Work Order report to see what jobs have missed their scheduled completion dates. "Out of sight, out of mind" doesn't apply. Even if there's been a breakdown of communication, managers can find out what hasn't been done and put jobs back onto the schedule.

MainBoss has provided more benefits than just keeping better track of repair jobs. It's also helped reduce the need for repairs in the first place. With their previous software, OBU never managed to establish a comprehensive preventive maintenance program; with MainBoss, they've succeeded. Mr. Gilmore says "Trouble calls are down by thirty to forty percent...and I've got the statistics to prove it."

To read the full article, click here: http://www.mainboss.com/english/stories/articles/obu.shtml

 

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3.      Upcoming Tradeshows

Thinkage will be attending the following tradeshows to demonstrate MainBoss:

·        International Hotel/Motel and Restaurant Show at the Jacob K. Javits Convention Center in New York, NY from November 13-15, 2005. Visit us at booth 3175! http://www.ihmrs.com/

·        PM Expo at the Metro Toronto Convention Centre (South Building) in Toronto, ON from November 30 to December 2, 2005. Visit us at booth 1643.