MainBoss Newswire

March 2005

 

Topics:

  1. @Requests: Free Web Form for submitting work requests
  2. Story of the Month for February: Even the Doctor was stumped
  3. MainBoss Dealer Representation in Eastern Canada
  4. Upcoming Tradeshow in Chicago

 

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1.      @Requests: Free Web Form for submitting work requests

Imagine the requestors at your company filling out a web form and submitting that as their work request for MainBoss. The requestors simply have to fill out the fields provided on the form rather than composing their own email. This ensures that they include all necessary details and that the information is sent in an organized fashion. Once the form is submitted, the request received by MainBoss @Requests will be placed into the Browse Requests menu of MainBoss just as if the requestor had sent a normal email. However, much to the delight of the person who has to turn these requests into work orders, the information is complete and shown in the same orderly sequence every time, thus reducing ambiguities and misunderstandings.

We at Thinkage have created a template for such a web form and it’s free for you to copy and customize! As long as you are a support plan subscriber for MainBoss, you can visit the MainBoss website to preview the web form and receive instructions for customizing the template to suite your own needs. Just click on the following link for more information: http://www.mainboss.com/english/support/login/webreqform.shtml.

Note: Please contact your MainBoss representative if you are interested in purchasing MainBoss @Requests or to subscribe to the MainBoss Annual Support Plan. You can also email us at info@mainboss.com and we will direct your inquiry to the appropriate person.

 

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2.      Story of the Month for February: Even the Doctor was stumped

Congratulations to the Story of the Month winner Dave Merrington for submitting his story “Even the Doctor was stumped” in February 2005. Read his story below and have a good laugh! And remember, if you have a funny story to share, please email it to stories@mainboss.com for your chance to win some great prizes.

“Dave was Maintenance Director of the Brooks General Hospital when a young boy was admitted into the emergency. Apparently he'd been sitting on the gym floor at his school and wiggled his fingers into a brass plate on the floor. Then he found he couldn't get his finger out.

The plate was about half an inch thick and ten inches around. The boy's finger was stuck in a very tight hole. First, the plate had to be pulled out of the floor. Then, when no one could free the boy's swollen cut finger, he was taken to the hospital's emergency area.

The doctor had no idea what to do...so he called Maintenance. The boy was wheeled down to Dave's maintenance shop on a bed, along with an IV pole, a nurse, a doctor, the boy's mother...

Maintenance staff put the plate into a vice and carefully cut a nice V toward the center hole using their best hacksaw. The boy's finger had been frozen with anesthetic so he wouldn't have felt a thing if the sawing hadn't gone perfectly. However, Dave and his crew succeeded in removing the stuck finger without further complications.

Dave finishes by saying, ‘I've been in maintenance for 30 years and found there is never a dull moment. Who knows what's coming next?’”

 

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3.      MainBoss Dealer Representation in Eastern Canada

Thinkage is happy to announce that Da-Trol, a long term Dealer for MainBoss in Ontario has recently expanded its coverage to include Quebec and the Eastern provinces of Canada. Prospective and existing MainBoss customers will be able to contact a representative in their area to purchase additional MainBoss software and obtain training and implementation services.

 

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4.      Upcoming Tradeshows

Thinkage will be attending the following tradeshow to demonstrate MainBoss:

·        Total Facility Management Show at McCormick Place in Chicago, IL from April 20 to 22, 2005. Visit us at booth 622!