MainBoss Newswire
February 2004
Topics:
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1. Did you know: Dealing with General Inventory
Effectively managing
inventory in Mainboss involves recording when you add or remove an item from a
particular storeroom. Once your storerooms are set up, each item is entered
into the MainBoss database and you have recorded where that item is stored and
what the current on-hand value is, you are now ready to go “live” with the
inventory functionality of MainBoss. This means that the inventory information
in MainBoss should always be up to date. For example, when you purchase more
items, the increase in the on-hand value of that item needs to be recorded.
Similarly, you need to record when you use an item for a work order, transfer
items to another storeroom; or do a physical count of your inventory. For each
transaction that you record, you must specify not only the item but also the
affected storeroom. Failure to choose a storeroom will result in MainBoss using
a default, virtual storeroom called General Inventory.
General Inventory
can’t be found in one of your tables; it can’t be deleted or renamed. Its sole
purpose for existence is for MainBoss to have a default location to assign when
you forget to choose one of your actual storerooms. If some inventory
transactions are linked to General Inventory rather than to one of your actual
storerooms, the on-hand value for that storeroom will not be accurate, which in
turn can lead to further wrongful transactions.
The good news is
that you can easily fix any transactions that are linked to General Inventory. Running
the Inventory Status report (Inventory->Reports->Inventory Status) will
reveal exactly where MainBoss has had to use General Inventory. If you edit the
corresponding inventory item (Inventory->Browse Items) and click on the
Status tab, you can find the transactions that list General Inventory as the
storeroom. Simply double-click on that specific transaction and choose the
correct storeroom from the pull-down menu.
While editing
inventory items to remove General Inventory is straightforward, it is still
best if transactions are recorded properly in the first place. Always choose
the correct storeroom and you will save a lot of potential confusion and time
needed for editing.
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2. Important: Email address for reaching MainBoss technical support
When in need of technical support, many MainBoss customers like to contact us per email to get a quick response to their questions. We have therefore set up a special email address which is accessed by all tech support staff, thus allowing us to respond as quickly as possible to your problem. Please note the following email address:
Emailing support@mainboss.com rather then a specific person will allow the first available tech support representative to deal with your problem and it will also prevent your email from waiting in somebody’s mailbox if he or she is out of the office.
Note: If you do not receive a response to your email in a timely manner, please call us or email us immediately. We recently had a situation where MainBoss technical support staff replied to a customer’s email, but the customer never received it since his spam filter automatically routed it to a Junk Mail folder.
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3.
Upcoming Tradeshows
Thinkage
will be attending the following tradeshows to demonstrate MainBoss:
·
National Facilities Management and Technology
Conference in
·
Building
Service Contractors Association International (BSCAI) Conference and Tradeshow in
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