MainBoss Newswire

April 2007

Topic:

1. How to obtain additional user licenses for your MainBoss software

2. Proactive measures in the event of a power outage or computer crash

3. Upcoming Tradeshows

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Next On-Line Training: Preventive Maintenance – April 30, 2007

Inventory – May 9, 2007

MainBoss On-line help: http://mainboss.com/english/manual/mainboss/Index.htm

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1. How to obtain additional user licenses for your MainBoss software

As MainBoss becomes fully integrated into your maintenance department, you may find that you don’t have enough user licenses to support all those who need to use the software.

Remember that MainBoss is licensed for simultaneous users. For example, if you have a 3‑user license, up to three people can use MainBoss at the same time. If a fourth person tries to start MainBoss, the program displays a message saying that you’ve already hit your maximum. The fourth person can’t use MainBoss until one of the first three terminates the program.

Similarly, if your MainBoss @Requests software is licensed for 25 requestors, your list of authorized requestors can have a maximum of 25 email addresses. If you’ve hit this maximum and you’d like to authorize someone else to submit requests, you have to delete one of the existing addresses from the authorization list...or else upgrade your license to allow more users.

To upgrade a license, contact a MainBoss representative in your area or the MainBoss head office directly. You will be issued a new license key: one that allows more users and/or more requestors. You enter the new license key as follows:

Ø Open MainBoss and login with access to the Administration menu

Ø Go to Administration->License Key

Ø Click on the entry for the license key you’re going to change (i.e. CMMS, @Requests or ServiceDesk)

Ø Click Edit

Ø In the resulting window, enter the new license key in “License Key” (this means overwriting the old key)

Ø Click Save, then click Close

Ø Your program is now licensed for the new number of licenses

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2. Proactive measures in the event of a power outage or hard computer crash

With summer months on the way, electrical storms and power shortages are more common. These can have serious affects on your MainBoss data if your computer goes down in the middle of editing files. Here are a few tips to minimize your chance of losing data due to power outages:

The computer containing your MainBoss database files should operate on an uninterruptible power supply (UPS) to ensure that the computer doesn’t shut off in a power failure
Don’t leave MainBoss running overnight or when you will be away from your computer for a significant amount of time
Make regular backups of your MainBoss data and save those backups on a floppy disk or CD-ROM (see the Administration menu for database back-up)
Always shut down your computer using your Start menu and shut down only after all programs have been closed

If you find that your database files have been corrupted after a power outage and you are a subscriber of the Annual Support Plan, contact MainBoss customer service immediately. We will discuss your options for recovering damaged files.

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3. Upcoming Tradeshows

The TFM Show 2007 at the Navy Pier, Chicago, IL from April 17-19, 2007

We will be in Booth 629

ICSC Spring Convention Trade Exposition at the Las Vegas Convention Center,
Las Vegas, NV from May 20-22, 2007

We will be in Booth 453

BOMA The Office Building Show 2007 at the Jacob Javits Convention Center,
New York, NY from July 22-24, 2007

We will be in Booth 109

2007 World Workplace NA Expo at the Ernest Morial Convention Center,
New Orleans, LA, October 24-26, 2007

We will be in Booth 1045

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