MainBoss Newswire, Winter 2011

MainBoss Advanced 3.3, Update 1

We're proud to announce the next release of MainBoss Advanced! Here is the major new feature:

• In previous releases, requestors could submit requests by e-mail or through a Web Requests web page. However, once the request was submitted, the requestors became passive observers: they received notifications about the request's progress, but couldn't do more. In particular, requestors couldn't directly add information to the request, even if the maintenance department asked for more details.
  
  In the new release, every notification e-mailed to requestors will contain a URL link to a web page that requestors can use to add comments to their original request. (To add a comment, requestors may have to type in the e-mail address from which they submitted the original request.) In this way, additional information provided by the requestors is kept as part of the request's history, making it available for present and future reference.

In addition, a variety of small enhancements have been made throughout the package. For a complete list of what's new, see What's New in MainBoss 3.3, Update 1.

You can download the latest version of MainBoss Advanced by clicking here (password required).

MainBoss Basic 2.9, Update 9

We've also released an update to MainBoss Basic. This update allows MainBoss Basic to work well on Windows 7 and Vista for 64-bit computers. Since most new computers are 64-bit machines, current MainBoss Basic users will almost certainly need to obtain the new update if they buy a new computer. The new release also fixes a bug that occurred because of changes Microsoft made in Windows 7 and Vista.

You can download the latest version of MainBoss Basic by clicking here (password required).

Both of the new releases new up-to-date license keys in order to work. If you are current with your annual support plan, you will have been sent appropriate licenses.